Privacy Policy

LG Electronics Inc. and its subsidiaries respect your privacy and are committed to protect the personal information that you share with us. Generally, you can browse through our website without giving us any information about yourself. When you choose to provide us with your personal information or when we request your personal information, in order to provide your requested services, this policy describes how we collect and use your personal information.

• Information Collection
  
  Personal information means any information that may be used to identify an individual, including, but not limited to, a first and last name, email address, a home, postal or other physical address, other contact information, title, occupation, industry, personal interests and/or other information when needed to provide a service you requested.
  
  When you browse our website, you do so anonymously, unless you have previously indicated that you wish LG Electronics Inc. to remember your login and password. We do not automatically collect personal information, including your email address. We do log your IP address (the Internet address of your computer) to indicate which part of our website you visit and the amount of time you spend at the site. But we do not link your IP address to any personal information. Like many other websites, the LG Electronics Inc. website may use a standard technology called a "cookie" to collect information about how you use the site. Please go to "Cookies and Tracking Information" below for more information.
  
  LG Electronics Inc. collects personal information in a few circumstances such as: when you register with LG Electronics Inc. for a LG Electronics Inc. client account; when you use certain LG Electronics Inc. products or services; if you register to participate in an online survey; if you ask to be included in an email or other mailing list; or when you submit your personal information to LG Electronics Inc. for any other reason.
  
  From time to time, LG Electronics Inc. may receive personal information from commercial vendors and partners as part of an email list purchase. LG Electronics Inc. only uses such information if it has been collected in accordance with acceptable privacy practices consistent with this Policy and applicable laws.



• Notice
  
  When personal information is collected, we will inform you at the point of collection the purpose for the collection. LG Electronics Inc. will not transfer your personal information to third parties without your consent, except under the limited conditions described under the discussion entitled "Information Sharing and Disclosure" below.
  
  If you choose to provide us with your personal information, we may only transfer that information, within LG Electronics Inc. or to LG Electronics Inc.'s third party service providers with your permission. Upon receiving your permission, we may transfer your information across borders and from your country or jurisdiction to other countries or jurisdictions around the world.
  
  We will always give you the opportunity to "opt out" of receiving direct marketing, market research information or surveys. This means we assume you have given us your consent to collect and use your information in accordance with this Policy unless you take affirmative action to indicate that you do not consent, for instance by clicking or checking the appropriate option or box at the point of collection. In some cases, when applicable, we will provide you with the opportunity to "opt in." This means we will require your affirmative action to indicate your consent before we use your information for purposes other than the purpose for which it was submitted



• Cookies and Tracking Technology
  
  A cookie is a small data file that certain websites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you have visited, but the only personal information a cookie can contain is information you supply yourself. A cookie can not read data off your hard disk or read cookie files created by other sites. Some parts of the LG Electronics Inc.'s website use cookies to track user traffic patterns. We do this in order to determine the usefulness of our website information to our users and to see how effective our navigational structure is in helping users reach that information. We also use cookies to verify the efficacy of our advertising and online marketing programs, using 3rd party software to analyze the tracking results. The information is viewed in aggregate, meaning your personal information is not used or displayed.
  
  If you prefer not to receive cookies while browsing our website, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser, although you may not be able to take full advantage of LG Electronics Inc.'s website if you do so. In particular, you may be required to accept cookies in order to complete certain actions on our website. You do not need to have cookies turned on, however, to use or navigate through many parts of our website, except access to certain of LG Electronics Inc.'s web pages may require a login and password.



• How We Use Information Collected
  
  LG Electronics Inc. uses information for several general purposes: to fulfill your requests for certain products (modules) and services, to personalize your experience in secured areas of our website, to keep you up to date on the latest news and trends, to provide special offers or other information we think you would like to hear about, and to better understand your needs and provide you with better services.



• Information Sharing and Disclosure
  
  LG Electronics Inc. is a global company therefore your personal information may be shared with other LG Electronics Inc. offices or subsidiaries around the world. All such entities are governed by this Privacy Policy or are bound by the appropriate confidentiality and data transfer agreements.
  
  Your personal information is never shared outside LG Electronics Inc. without your permission, except under conditions explained below. Inside LG Electronics Inc., data is stored in controlled servers with limited access. Your information may be stored and processed in the United States or any other country where LG Electronics Inc., its subsidiaries, affiliates or agents are located.
  
  LG Electronics Inc. may send your personal information to other companies or people under any of the following circumstances: when we have your consent to share the information; when we need to share your information to provide the product or service you have requested; when we need to send the information to companies who work on behalf of LG Electronics Inc. to provide a product or service to you (we will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose); or when we want to keep you up to date on the latest news and trends, special offers or other information we think you would like to hear about from us (unless you have opted out of these types of communications). We will also disclose your personal information if required to do so by law, to enforce our Terms of Use, or in urgent circumstances, to protect personal safety, the public or our websites.



• Your Ability to Review and Delete Your Account and Information
  
  If you are a registered LG Electronics Inc. user, you may request deletion of your LG Electronics Inc. account or any of your personal information held by us by sending an email to webmasterLGmobilephones@lge.com.



• Data Security
  
  Your LG Electronics Inc. account information is password-protected for your privacy and security. LG Electronics Inc. safeguards the security of the data you send us with physical, electronic, and managerial procedures. In certain areas of our websites, LG Electronics Inc. may use industry-standard SSL-encryption to enhance the security of data transmissions. While we strive to protect your personal information, we cannot ensure the security of the information you transmit to us, and so we urge you to take every precaution to protect your personal data when you are on the internet.



• Children and Privacy
  
  Our websites do not target and are not intended to attract children under the age of thirteen (13) . LG Electronics Inc. does not knowingly solicit personal information from children under the age of thirteen (13) or send them requests for personal information. Ordering online products and services from our websites is limited to adults (ages 18+).



• Third Party Sites
  
  LG Electronics Inc.'s website contains links to other sites. LG Electronics Inc. does not share your personal information with those websites and is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.
  
  Our website may contain links to websites operated by other companies. Some of these third-party sites may be co-branded with a LG Electronics Inc. logo, even though they are not operated or maintained by LG Electronics Inc. Although we choose our business partners carefully, LG Electronics Inc. is not responsible for the privacy practices of websites operated by third parties that are linked to our site. Once you have left our website, you should check the applicable privacy policy of the third party website to determine how they will handle any information they collect from you.



• Changes to this Privacy Policy
  
  LG Electronics Inc. will amend this policy from time to time. If we make any substantial changes in the way we use your personal information we will make that information available by posting a notice on this site.



• Questions or Suggestions
  
  If you have questions or concerns about our collection, use, or disclosure of your personal information, please email us at webmasterLGmobilephones@lge.com.